Terms and conditions of use

Terms and Conditions of Use

African Food Store

1. Introduction

Welcome to African Food Store, your online shop dedicated to authentic African flavors. By accessing our website and using our services, you agree to be bound by these Terms and Conditions of Use (“Terms”). Please read them carefully before placing any order.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services. By placing an order, you confirm that you meet this requirement.

3. Products and Availability

We offer a wide range of food products including spices, starches, sauces, meats, fish, and snacks. While we strive to ensure availability, some items may be out of stock or discontinued without prior notice.

4. Orders and Payment

  • Orders must be placed exclusively through our official website.

  • Prices are displayed in US dollars (USD) and include applicable taxes unless otherwise stated.

  • We accept payments via major credit cards (Visa, Mastercard), PayPal, and Mobile Money where applicable.

  • An order is confirmed only after full payment has been received.

5. Shipping and Delivery

  • Delivery times vary depending on the shipping address. An estimated timeframe will be provided at checkout but is not guaranteed.

  • Customers are responsible for providing accurate shipping information. African Food Store shall not be held liable for delays or lost packages caused by incorrect details.

  • The risk of loss or damage transfers to the customer upon delivery.

6. Returns and Refunds

  • Due to the nature of food products, returns are only accepted in cases of damaged or incorrect items.

  • Customers must notify us within 48 hours of receipt of the order, with proof (photo or video).

  • Refunds or replacements will be processed after verification.

7. Customer Responsibilities

  • You agree not to misuse our website for fraudulent, harmful, or illegal purposes.

  • All information provided during registration or ordering must be accurate and up to date.

8. Intellectual Property

All content on this website (logos, images, text, product descriptions) is the property of African Food Store and may not be used without prior written consent.

9. Limitation of Liability

  • African Food Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our liability is limited to the total amount paid for the specific order concerned.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States of America. Any disputes shall be subject to the jurisdiction of the courts of the State where African Food Store is registered.

12. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting on our website. Customers are encouraged to review them regularly.